STANDARD CONTRACT FOR EVON HUB
1. Scope.
1.1 Terms and Conditions. This Standard Contract for Evon Hub (the “Standard
Contract”) sets forth the terms and conditions applicable to the licensing of Product from the licensor
(“Licensor”) by the Party subscribing to the Product (“Buyer”), whether deployed into Buyer’s Computing
Environment and/or made available as SaaS Service from Licensor’s Computing Environment. This Standard
Contract only applies if the Product is expressly offered pursuant to the Standard Contract. The offer of Product
pursuant to this , and Buyer’s purchase of the corresponding Subscription, constitutes each Party’s respective
acceptance of this Standard Contract and their entry into this Agreement (defined below). Unless defined
elsewhere in this Standard Contract, terms in initial capital letters have the meanings set forth in Section 13.
Buyer and Licensor may be referred to collectively as the “Parties” or individually as a “Party”.
1.2 Product Subscription. Licensor will fulfill the Subscription to Buyer. A Subscription, as
described in the applicable Product Listing and the corresponding purchase transaction, may be for Product
deployed in Buyer’s Computing Environment and/or Product deployed via SaaS Service through Licensor’s
Computing Environment. The pricing and term (if not on demand) are set forth in the Product Listing. Additional
information concerning the Product and included services that is included or referenced in the Product Listing is a
part of the Product Listing; such information may include but is not limited to: intended geographic use of the
Product, any technical requirements for use of the Product, Support Services (which may vary by geography),
information regarding Open Source Software and description of Licensor’s security practices.
1.3 Agreement. Each Subscription is subject to and governed by this Standard Contract, the
applicable Product Listing, the terms and conditions of the NDA (if any), the Privacy and Security Terms for
SaaS Service Subscriptions, and any amendments to any of the foregoing as may be agreed upon by the Parties,
which together constitute the agreement between Buyer and Licensor (the “Agreement”). Each Subscription is a
separate agreement between Buyer and Licensor. In the event of any conflict between the terms and conditions of
the various components of this Agreement, the following order of precedence will apply: (a) any amendment
agreed upon by the parties; (b) the Privacy and Security Terms for SaaS Service Subscriptions; (c) the NDA (if
any); (d) the Product Listing; and (e) this Standard Contract.
2. Licenses.
2.1 Licensed Materials.
2.1.1 If the Subscription is for a Product, or includes a component of a Product, deployed in
Buyer’s Computing Environment, Licensor hereby grants to Buyer during the term of the Subscription, subject to
Section 2.1.3, a nonexclusive, worldwide (subject to Section 12.4), nontransferable (except in connection with an
assignment permitted under Section 12.2), non-terminable (except as provided in Section 10) license under all
Proprietary Rights in and to the Product, or the applicable Product component, to deploy, operate and use the
Product in Buyer’s Computing Environment and to allow its Users to access and use the Product, or the applicable
Product component, as so deployed, in accordance with the Product Listing and the usage purchased in the
Subscription.
2.1.2 If the Subscription is for a Product, or includes a Product component, deployed via SaaS
Service, Licensor hereby grants to Buyer during the term of the Subscription, subject to Section 2.1.3, a
nonexclusive, worldwide (subject to Section 12.4), nontransferable (except in connection with an assignment
permitted under Section 12.2), non-terminable (except as provided in Section 10) license under all Proprietary
Rights in and to the Product, or the applicable Product component, to access and use the Product via the SaaS
Service and to allow its Users to access and use the Product, or the applicable Product component, and SaaS
Service, in accordance with the Product Listing and the usage purchased in the Subscription.
2.1.3 Buyer may use the Product only: in support of the internal operations of Buyer’s and its
Affiliates’ business(es) or organization(s), in connection with Buyer’s and its Affiliates’ products and services
(but, for clarity, not as a stand-alone product or service of Buyer or its Affiliates), and/or in connection with
Buyer’s and its Affiliate’s interactions with Users.
2.1.4 Buyer may make a reasonable number of copies of the Documentation as necessary to
use such Product in accordance with the rights granted under this Agreement, provided that Buyer includes all
proprietary legends and other notices on all copies. Licensor retains all rights not expressly granted to Buyer
under this Agreement.
2.2 Affiliates and Contractors. With respect to Affiliates and Contractors that Buyer allows to use
the Licensed Materials: (a) Buyer remains responsible for all obligations hereunder arising in connection with
such Affiliate’s or Contractor’s use of the Licensed Materials; and (b) Buyer agrees to be directly liable for any
act or omission by such Affiliate or Contractor to the same degree as if the act or omission were performed by
Buyer such that a breach by an Affiliate or a Contractor of the provisions of this Agreement will be deemed to be
a breach by Buyer. The performance of any act or omission under this Agreement by an Affiliate or a Contractor
for, by or through Buyer will be deemed the act or omission of Buyer.
2.3 Restrictions. Except as specifically provided in this Agreement, Buyer and any other User of
any Licensed Materials, in whole or in part, may not: (a) copy the Licensed Materials, in whole or in part;
(b) distribute copies of Licensed Materials, in whole or in part, to any third party; (c) modify, adapt, translate,
make alterations to or make derivative works based on Licensed Materials or any part thereof; (d) except as
permitted by Law, decompile, reverse engineer, disassemble or otherwise attempt to derive source code,
algorithms or the underlying structure of the Product; (e) use, rent, loan, sub-license, lease, distribute or attempt to
grant other rights to any part of the Licensed Materials to third parties; (f) use the Licensed Materials to act as a
consultant, service bureau or application service provider; or (g) permit access of any kind to the Licensed
Materials to any third party.
2.4 Open Source Software. Subject to the requirements of Section 5.1(d), Product may contain or
be provided with Open Source Software. If Buyer’s use of the Product subjects Buyer to the terms of any license
governing the use of Open Source Software, then information identifying such Open Source Software and the
applicable license shall be incorporated or referenced in the Product Listing or Documentation. The terms of this
Agreement apply to Open Source Software (i) to the extent not prohibited by the license to which the Open
Source Software is subject, including without limitation, warranties and indemnification, (ii) and except to the
extent required by the license to which the Open Source Software is subject, in which case the terms of such
license will apply in lieu of the terms of this Agreement with respect to such Open Source Software, including
without limitation, any provisions governing attribution, access to source code, modification and reverseengineering.
2.5 No Additional Terms. No shrink-wrap, click-acceptance or other terms and conditions outside
this Agreement provided with any Licensed Materials or any part thereof (“Additional Terms”) will be binding
on Buyer or its Users, even if use of the Licensed Materials, or any part thereof, requires an affirmative
“acceptance” of such Additional Terms before access to or use of the Licensed Materials, or any part thereof, is
permitted. All such Additional Terms will be of no force or effect and will be deemed rejected by Buyer in their
entirety. For clarity, the Product Listing and or Documentation are not Additional Terms subject to this Section.
2.6 High-Risk Activities. The Product is not designed or developed for use in high-risk, hazardous
environments requiring fail-safe performance, including without limitation in the operation of nuclear facilities,
aircraft navigation or control systems, air traffic control, or weapons systems, or any other application in which
the failure of the Product could lead to severe physical or environmental damages (“High Risk Activities”).
Buyer will not use the Product for High Risk Activities.
3. Services.
3.1 SaaS Service. If Buyer is purchasing a SaaS Service Subscription, Licensor will provide the
Product to Buyer as a SaaS Service in accordance with the Product Listing promptly following purchase of the
Subscription and continuing until termination of the Subscription. Licensor will provide Buyer all license keys,
access credentials and passwords necessary for access and use of the Product via the SaaS Service (“Keys”) as set
forth in the Product Listing.
3.2 Support Services. Licensor will make available to Buyer Documentation concerning the use and
operation of the Product, and Licensor will provide Support Services to Buyer as described, incorporated or
referenced in the Product Listing.
4. Proprietary Rights.
4.1 Licensed Materials. Subject to the licenses granted herein, Licensor will retain all right, title and
interest it may have in and to the Licensed Materials, including all Proprietary Rights therein. Nothing in this
Agreement will be construed or interpreted as granting to Buyer any rights of ownership or any other proprietary
rights in or to the Licensed Materials or any Proprietary Rights therein.
4.2 Feedback. Buyer may, at its option, provide suggestions, ideas, enhancement requests,
recommendations or feedback regarding the Licensed Materials or Support Services (“Feedback”), provided
however, that Feedback does not include any Proprietary Rights of Buyer or Buyer’s Affiliates or any Buyer Data
or Buyer Materials. Licensor may use and incorporate Feedback in Licensor’s products and services without
compensation or accounting to Buyer, provided that neither Licensor nor its use of the Feedback identifies Buyer
as the source of such Feedback. Feedback is not confidential to Buyer. Buyer will have no obligation to provide
Feedback, and all Feedback is provided by Buyer “as is” and without warranty of any kind.
5. Warranties.
5.1 Licensed Materials. Licensor represents and warrants that: (a) for Subscriptions with
Entitlement Pricing, in the case of Product, or a component of a Product, deployed in the Buyer’s Computing
Environment, the Product or component will conform, in all material respects, to the Documentation, for 30 days
after Buyer’s purchase of the Subscription or the term of the Subscription, whichever is shorter, and, in the case of
Product, or a component of a Product, deployed as a SaaS Service, the Product will conform, in all material
respects, to the Documentation during the term of the Subscription; (b) a Product, or a component of a Product,
provisioned for deployment in the Buyer’s Computing Environment will not contain any automatic shut-down,
lockout, “time bomb” or similar mechanisms that could interfere with Buyer’s exercise of its rights under this
Agreement (for clarity, the foregoing does not prohibit license keys that expire at the end of the Subscription);
(c) Licensor will use industry standard practices designed to detect and protect the Product against any viruses,
“Trojan horses”, “worms”, spyware, adware or other harmful code designed or used for unauthorized access to or
use, disclosure, modification or destruction of information within the Product or interference with or harm to the
operation of the Product or any systems, networks or data, including as applicable scanning the Product for
malware and other security vulnerabilities and with up to date scanning software or service prior to making the
Product (including any Product provided through Support Services) available to Buyer, and for Product or a
component of a Product deployed via SaaS Service, scanning the Product or component on a regular basis; and
(d) the Product, and Buyer’s use thereof as permitted under this Agreement, will not be subject to any license or
other terms that require that any Buyer Data, Buyer Materials or any software, documentation, information or
other materials integrated, networked or used by Buyer with the Product, in whole or in part, be disclosed or
distributed in source code form, be licensed for the purpose of making derivative works, or be redistributable at
no charge.
5.2 Services. Licensor represents and warrants that any Support Services will be performed in a
professional manner with a level of care, skill and diligence performed by experienced and knowledgeable
professionals in the performance of similar services and in accordance with the Product Listing and
Documentation.
5.3 Remedies. If any Product or Service fails to conform to the foregoing warranties, Licensor
promptly will, at its option and expense, correct the Product and re-perform the Services as necessary to conform
to the warranties. If Licensor does not correct the Product or re-perform the Services to conform to the warranties
within a reasonable time, not to exceed 30 days (or such other period as may be agreed upon by the Parties) (the
“Cure Period”), as Buyer’s sole remedy and Licensor’s exclusive liability (except as provided in Section 9),
Buyer may for a period of 30 days following the conclusion of the Cure Period (or such other period as may be
agreed upon by the Parties), elect to terminate the Subscription and this Agreement without further liability and
Licensor will provide Buyer with a refund of any fees prepaid to Licensor by Buyer, prorated for the portion of
the Subscription unused at the time Buyer reported the breach of warranty to Licensor, as well as, if applicable,
any service credits available under Licensor’s Support Services or other policies.
5.4 Warranty Exclusions. Licensor will have no liability or obligation with respect to any warranty
to the extent attributable to any: (a) use of the Product by Buyer in violation of this Agreement or applicable Law;
(b) modifications to the Licensed Materials not provided by Licensor or its Personnel; (c) use of the Product in
combination with third-party equipment or software not provided or made accessible by Licensor or contemplated
by the Product Listing or Documentation; or (d) use by Buyer of Product in conflict with the Documentation, to
the extent that such nonconformity would not have occurred absent such use or modification by Buyer.
5.5 Compliance with Laws. Each Party represents and warrants that it will comply with all
applicable international, national, state and local laws, ordinances, rules, regulations and orders, as amended from
time to time (“Laws”) applicable to such Party in its performance under this Agreement.
5.6 Power and Authority. Each Party represents and warrants that: (a) it has full power and
authority to enter in and perform this Agreement and that the execution and delivery of this Agreement has been
duly authorized; and (b) this Agreement and such Party’s performance hereunder will not breach any other
agreement to which the Party is a party or is bound or violate any obligation owed by such Party to any third
party.
5.7 Disclaimer. EXCEPT FOR THE WARRANTIES SPECIFIED IN THIS AGREEMENT,
NEITHER PARTY MAKES ANY WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT
NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE, REGARDING THE LICENSED MATERIALS, SERVICES, BUYER MATERIALS
AND BUYER DATA, AND EACH PARTY HEREBY DISCLAIMS ALL OTHER WARRANTIES, EXPRESS
OR IMPLIED, INCLUDING WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY, FITNESS
FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. Licensor does not warrant: (a) that the
Licensed Materials will meet Buyer’s requirements; or (b) that the operation of the Product will be uninterrupted
or error free.
6. Confidentiality.
6.1 Confidential Information. “Confidential Information” means any nonpublic information
directly or indirectly disclosed by either Party (the “Disclosing Party”) to the other Party (the “Receiving
Party”) or accessible to the Receiving Party pursuant to this Agreement that is designated as confidential or that,
given the nature of the information or the circumstances surrounding its disclosure, reasonably should be
considered as confidential, including without limitation technical data, trade secrets, know-how, research,
inventions, processes, designs, drawings, strategic roadmaps, product plans, product designs and architecture,
security information, marketing plans, pricing and cost information, marketing and promotional activities,
business plans, customer and supplier information, employee and User information, business and marketing plans,
and business processes, and other technical, financial or business information, and any third party information that
the Disclosing Party is required to maintain as confidential. Confidential Information will not, however, include
any information which: (a) was publicly known or made generally available to the public prior to the time of
disclosure; (b) becomes publicly known or made generally available after disclosure through no fault of the
Receiving Party; (c) is in the possession of the Receiving Party, without restriction as to use or disclosure, at the
time of disclosure by the Disclosing Party; (d) was lawfully received, without restriction as to use or disclosure,
from a third party (who does not have an obligation of confidentiality or restriction on use itself); or (e) is
developed by the Receiving Party independently from this Agreement and without use of or reference to the
Disclosing Party’s Confidential Information or Proprietary Rights. Except for rights expressly granted in this
Agreement, each Party reserves all rights in and to its Confidential Information. The Parties agree that the
Licensed Materials are Confidential Information of Licensor.
6.2 Obligations. The Parties will maintain as confidential and will avoid disclosure and
unauthorized use of Confidential Information of the other Party using reasonable precautions. Each Party will
protect such Confidential Information with the same degree of care that a prudent person would exercise to
protect its own confidential information of a like nature, and to prevent the unauthorized, negligent, or inadvertent
use, disclosure, or publication thereof or access thereto. Each Party will restrict Confidential Information to
individuals who need to know such Confidential Information and who are bound to confidentiality obligations at
least as protective as the restrictions described in this Section 6. Except as necessary for the proper use of the
Product, the exercise of a Party’s rights under this Agreement, performance of a Party’s obligations under this
Agreement or as otherwise permitted under this Agreement, neither Party will use Confidential Information of the
other Party for any purpose except in fulfilling its obligations or exercising its rights under this Agreement. Each
Party will promptly notify the other Party if it becomes aware of any unauthorized use or disclosure of the other
Party’s Confidential Information, and reasonably cooperate with the other Party in attempts to limit disclosure.
6.3 Compelled Disclosure. If and to the extent required by law, including regulatory requirements,
discovery request, subpoena, court order or governmental action, the Receiving Party may disclose or produce
Confidential Information but will give reasonable prior notice (and where prior notice is not permitted by
applicable Law, notice will be given as soon as the Receiving Party is legally permitted) to the Disclosing Party to
permit the Disclosing Party to intervene and to request protective orders or confidential treatment therefor or other
appropriate remedy regarding such disclosure. Disclosure of any Confidential Information pursuant to any legal
requirement will not be deemed to render it non-confidential, and the Receiving Party’s obligations with respect
to Confidential Information of the Disclosing Party will not be changed or lessened by virtue of any such
disclosure. Notwithstanding any provisions herein, if Buyer is a government agency or entity, Buyer will comply
with all Laws applicable to it with respect to disclosure of public information.
6.4 NDA. Buyer and Licensor may agree to a separate nondisclosure agreement between Buyer and
Licensor (or the respective Affiliates of Buyer and Licensor) (“NDA”) that applies to disclosures occurring during
the term of the Subscription, in which case the terms and conditions thereof are incorporated herein by reference
and will apply instead of subsections 6.1 through 6.3 of this Section 6.
7. Additional SaaS Service Obligations and Responsibilities. This Section 7 applies to Subscriptions for
Product, or a component of a Product, deployed via SaaS Service only.
7.1 Acceptable Use; Restrictions on Sensitive Information.
7.1.1 Buyer will not intentionally use the Product, component or SaaS Service to: (a) store,
download or transmit infringing or illegal content, or any viruses, “Trojan horses” or other harmful code;
(b) engage in phishing, spamming, denial-of-service attacks or fraudulent or illegal activity; (c) interfere with or
disrupt the integrity or performance of the Product, component or data contained therein or on Licensor’s system
or network or circumvent the security features of the Product; or (d) perform penetration testing, vulnerability
testing or other security testing on the Product, component or Licensor’s systems or networks or otherwise
attempt to gain unauthorized access to the Product or Licensor’s systems or networks.
7.1.2 Buyer will not use the SaaS Services to store or process Highly Sensitive Information
unless Licensor specifically purchases a SaaS Service Subscription designed to be used with Highly Sensitive
Information. “Highly Sensitive Information” means, for purposes of this Agreement: (1) special categories of
data enumerated in applicable Data Protection Laws, including European Union Regulation 2016/679, Article
9(1) or any successor legislation; (2) patient, medical, or other protected health information regulated by the
Health Insurance Portability and Accountability Act (as amended and supplemented) (“HIPAA”); (3) credit,
debit, or other payment card data, including bank account numbers; (4) social security numbers, driver’s license
numbers, or other government identification numbers; (5) other information subject to additional protections or
regulation under specific laws such as the Children’s Online Privacy Protection Act or Gramm-Leach-Bliley Act
(or related rules or regulations). Supplier shall have no responsibility for Highly Sensitive Information where the
SaaS Service is not approved by Licensor to be used with Highly Sensitive Information.
7.1.3 Licensor may suspend Buyer’s or a User’s right to access or use any portion or all of the
SaaS Service immediately upon notice to Buyer (a) if Licensor, after reasonable due diligence given the nature
and severity of the issue, reasonably determines that: (i) Buyer or a User’s use of the SaaS Service poses a
material risk to the security or operation of Licensor’s systems, the SaaS Service or the systems or data of any
other customer, or (ii) Buyer or a User’s use of the SaaS Service violates this Section 7.1 or is illegal or
fraudulent; or (b) Buyer fails to pay any undisputed amounts within 30 days after notice of past due amounts. To
the extent reasonably practicable, Licensor will limit the suspension of the SaaS Service pursuant to subsection (a)
as needed to mitigate the applicable risk. Licensor will promptly restore the SaaS Service to Buyer upon
resolution of the issue and/or payment of the outstanding amounts (as applicable).
7.2 Buyer Data and Buyer Materials.
7.2.1 Buyer is and will continue to be the sole and exclusive owner of all Buyer Materials,
Buyer Data and other Confidential Information of Buyer, including all Proprietary Rights therein. Nothing in this
Agreement will be construed or interpreted as granting to Licensor any rights of ownership or any other
proprietary rights in or to the Buyer Data and Buyer Materials.
7.2.2 Buyer will obtain all necessary consents, authorizations and rights and provide all
necessary notices and disclosures in order to provide Buyer Data to Licensor and for Licensor to use Buyer Data
in the performance of its obligations in accordance with the terms and condition of this Agreement, including any
access or transmission to third parties with whom Buyer shares or permits access to Buyer Data.
7.2.3 The Parties agree that Buyer Data and Buyer Materials are Confidential Information of
Buyer. Buyer hereby grants to Licensor a nonexclusive, nontransferable (except in connection with an
assignment permitted under Section 12.2), revocable license, under all Proprietary Rights, to reproduce and use
Buyer Materials and Buyer Data solely for the purpose of, and to the extent necessary for, performing Licensor’s
obligations under this Agreement. In no event will Licensor access, use or disclose to any third party any Buyer
Data or any Buyer Materials for any purpose whatsoever other than as necessary for the purpose of providing the
Product and Services to Buyer and performing its obligations under this Agreement. Licensor will not aggregate,
anonymize or create any data derivatives of Buyer Data other than as necessary to provide the Product or Services
and to perform its obligations in accordance with the terms and conditions of this Agreement.
7.2.4 Buyer will have full access to, and has the right to review and retain, the entirety of
Buyer Data contained in the Product. At no time will any computer or electronic records containing Buyer Data
be stored or held in a form or manner not readily accessible to Buyer through the ordinary operation of the
Product. Licensor will provide to Buyer all passwords, codes, comments, keys and documentation necessary for
such access and use of the Product, and Buyer will be entitled to delete, or have Licensor delete, Buyer Data as
expressly specified by Buyer.
7.3 System Data. To the extent that System Data identifies or permits, alone or in conjunction with
other data, identification, association, or correlation of or with Buyer, its Affiliates, Users, customers, suppliers or
other persons interacting with any of the foregoing, or any Confidential Information of Buyer or any device as
originating through or interacting with Buyer or its Affiliates (“Identifiable System Data”), Licensor may only
collect and use Identifiable System Data internally to administer, provide and improve the Product and Services as
a generally available service offering, to identify opportunities for Buyer to optimize its use of the Product,
including the provision of additional training, and to identify to Buyer complementary uses of Licensor’s other
products and services. Licensor will not target any data analysis at, or otherwise use any Identifiable System Data
to derive or attempt to derive information regarding, Buyer and its Affiliates, their businesses, operations,
finances, users, customers, prospective customers, suppliers or other persons interacting with Buyer and its
Affiliates. Licensor will not target any development efforts arising from its use of Identifiable System Data at any
person on the basis of the intended recipient’s relationship with Buyer or any of its Affiliates or the intended
recipient being in same industry or market as Buyer or any of its Affiliates. Licensor will not use or disclose any
Identifiable System Data for any other purpose unless otherwise agreed in writing by the Parties, and will, except
for the use permitted in this Section, maintain the confidentiality and security of Identifiable System Data as
Confidential Information.
7.4 Use of Other Data. Notwithstanding the foregoing, nothing in this Agreement will restrict: (a)
Licensor’s use of System Data or data derived from System Data that does not identify or permit, alone or in
conjunction with other data, identification, association, or correlation of or with (i) Buyer, its Affiliates, Users,
customers, suppliers or other persons interacting with Buyer and its Affiliates or any Confidential Information of
Buyer, or (ii) any device (e.g. computer, mobile telephone, or browser) used to access or use the Product as
originating through Buyer or its Affiliates or interacting with Buyer or its Affiliates; or (b) either Party’s use of
any data, records, files, content or other information related to any third party that is collected, received, stored or
maintained by a Party independently from this Agreement.
7.5 Security; Breach Notification. Licensor will comply with the security practices (if any)
incorporated or referenced in the Product Listing and Documentation for the Product, provided however that at all
times Licensor will, consistent with industry standard practices, implement and maintain physical, administrative
and technical safeguards and other security measures: (a) to maintain the security and confidentiality of Buyer
Data; and (b) to maintain the availability and integrity of Buyer Data and to protect Buyer Data from known or
reasonably anticipated threats or hazards to its security, including accidental loss, unauthorized use, access,
alteration or disclosure. Licensor will inform Buyer promptly upon discovery of any material unauthorized access
to, any unauthorized loss, use or disclosure of any Buyer Data ( a “Security Incident”), provided that such
notification is not prohibited by Law. Licensor will investigate the cause of the Security Incident and take
reasonable steps to prevent further unauthorized access, loss, use or disclosure of Buyer Data. At Buyer’s request
and cost, Licensor will reasonably cooperate with Buyer in complying with its obligations under applicable law
pertaining to responding to a Security Incident. Licensor’s obligation to report or respond to a Security Incident
under this Section is not an acknowledgement by Licensor of any fault or liability with respect to the Security
Incident.
7.6 Data Protection Legislation.
7.6.1 Each Party will comply with all Data Protection Laws, and any implementations of such
Laws, applicable to its performance under this Agreement. The Parties acknowledge and agree that they will
consider in good faith implementing any codes of practice and best practice guidance issued by relevant
authorities as they apply to applicable country specific Data Protection Laws or their implementations.
7.6.2 Without limiting the generality of the foregoing, if Licensor is collecting or furnishing
Personal Data to Buyer or if Licensor is processing, storing or transferring Personal Data on behalf of Buyer, then
Licensor and Buyer and/or their Affiliate(s), as applicable, will agree to supplemental privacy and security terms
consistent with applicable Law. Unless Licensor and Buyer expressly agree to be bound by other terms and
conditions that reflect their respective legal obligations with respect to Personal Data, Licensor and Buyer agree to
the terms and conditions of the attached Data Processing Addendum. For the avoidance of doubt, no Personal
Data should be processed or transferred under this Agreement without Privacy and Security Terms necessary for
compliance with applicable Law.
7.7 Remedies. Each Party agrees that in the event of a breach or threatened breach of this Section 7,
the non-breaching Party will be entitled to injunctive relief against the breaching Party in addition to any other
remedies to which the non-breaching Party may be entitled.
8. Limitations of Liability.
8.1 Disclaimer; General Cap. SUBJECT TO SECTIONS 8.2, 8.3 AND 8.4, IN NO EVENT WILL
(a) EITHER PARTY BE LIABLE TO THE OTHER PARTY FOR ANY INDIRECT, SPECIAL, PUNITIVE,
INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN CONNECTION WITH THIS
AGREEMENT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND (b) EITHER
PARTY’S AGGREGATE LIABILITY UNDER THIS AGREEMENT, WHETHER SUCH DAMAGES ARE
BASED IN CONTRACT, TORT OR OTHER LEGAL THEORY, EXCEED THE FEES AND OTHER
AMOUNTS PAID AND REQUIRED TO BE PAID UNDER THIS AGREEMENT IN THE 12 MONTHS
PRECEDING THE EVENT GIVING RISE TO THE DAMAGES.
8.2 Exception for Gross Negligence, Willful Misconduct or Fraud. THE EXCLUSIONS OF
AND LIMITATIONS ON LIABILITY SET FORTH IN SECTION 8.1(a) AND (b) WILL NOT APPLY TO A
PARTY’S GROSS NEGLIGENCE, WILLFUL MISCONDUCT, OR FRAUD.
8.3 Exception for Certain Indemnification Obligations. THE EXCLUSIONS OF AND
LIMITATIONS ON LIABILITY SET FORTH IN SECTIONS 8.1(a) AND (b) WILL NOT APPLY TO ANY
COSTS OF DEFENSE AND ANY AMOUNTS AWARDED AGAINST THE INDEMNIFIED PARTY BY A
COURT OF COMPETENT JURISDICTION OR AGREED UPON PURSUANT TO SETTLEMENT
AGREEMENT THAT ARE SUBJECT TO SUCH PARTY’S INDEMNIFICATION AND DEFENSE
OBLIGATIONS UNDER THIS AGREEMENT.
8.4 Special Cap for Security Breach.
8.4.1 FOR SAAS SERVICE SUBSCRIPTIONS, THE EXCLUSIONS OF AND
LIMITATIONS ON LIABILITY SET FORTH IN SECTIONS 8.1(a) AND (b) WILL NOT APPLY TO, AND
INSTEAD SECTION 8.4.2 WILL APPLY TO: (a) GOVERNMENT FINES AND PENALTIES INCURRED BY
BUYER AND BUYER’S OUT-OF-POCKET, REASONABLE AND DOCUMENTED COSTS OF
INVESTIGATION, NOTIFICATION, REMEDIATION AND MITIGATION SPECIFIED IN SECTION 9.5
RESULTING FROM ANY SECURITY INCIDENT RESULTING FROM BREACH OF LICENSOR’S
OBLIGATIONS UNDER THE PRIVACY AND SECURITY TERMS OR ANY VIOLATION BY LICENSOR
OF DATA PROTECTION LAWS, AND LICENSOR’S OBLIGATIONS WITH RESPECT THERETO
PURSUANT TO SECTION 9.5; AND (b) ANY LIABILITIES ARISING FROM CLAIMS BROUGHT BY
THIRD PARTIES AGAINST BUYER ARISING FROM ANY SECURITY INCIDENT RESULTING FROM
BREACH OF LICENSOR’S OBLIGATIONS UNDER ANY PRIVACY AND SECURITY TERMS OR ANY
VIOLATION BY LICENSOR OF DATA PROTECTION LAWS, INCLUDING OUT-OF-POCKET COSTS OF
DEFENSE AND ANY AMOUNTS AWARDED AGAINST BUYER BY A COURT OF COMPETENT
JURISDICTION OR AGREED UPON PURSUANT TO A SETTLEMENT AGREEMENT.
8.4.2 FOR SAAS SERVICE SUBSCRIPTIONS, LICENSOR’S AGGREGATE LIABILITY
UNDER THIS AGREEMENT FOR ANY SECURITY INCIDENT RESULTING FROM BREACH OF
LICENSOR’S OBLIGATIONS UNDER ANY PRIVACY AND SECURITY TERMS OR RESULTING FROM
BREACH OF LICENSOR’S OBLIGATIONS UNDER THE PRIVACY AND SECURITY TERMS OR ANY
VIOLATION BY LICENSOR OF DATA PROTECTION LAWS, INCLUDING GOVERNMENT FINES AND
PENALTIES INCURRED BY BUYER AND BUYER’S OUT-OF-POCKET, REASONABLE AND
DOCUMENTED COSTS SET FORTH IN SECTION 9.5 AND LICENSOR’S INDEMNIFICATION AND
DEFENSE OBLIGATIONS PURSUANT TO SECTION 9.1(b) AND ITS OBLIGATIONS PURSUANT TO
SECTION 9.5 AND LICENSOR’S OBLIGATIONS WITH RESPECT THERETO PURSUANT TO SECTION
9.5, WHETHER SUCH DAMAGES ARE BASED IN CONTRACT, TORT OR OTHER LEGAL THEORY,
WILL NOT EXCEED (IN LIEU OF AND NOT IN ADDITION TO THE AMOUNT SET FORTH IN SECTION
8.1) THREE TIMES THE FEES AND OTHER AMOUNTS PAID AND REQUIRED TO BE PAID UNDER
THIS AGREEMENT IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO THE DAMAGES.
9. Indemnification.
9.1 Licensor Indemnity. Licensor will, at its expense, defend Buyer and its Affiliates and their
respective officers, directors, employees, agents and representatives (collectively “Buyer Indemnified Parties”)
from and against any and all claims, actions, proceedings and suits brought by a third party (including government
investigations), (“Claims”) to the extent arising out of or alleging of any of the following: (a) infringement,
misappropriation or violation of any Proprietary Rights by the Licensed Materials or Buyer’s use thereof as
permitted under this Agreement; and (b) any unauthorized access, use or disclosure of Buyer Data resulting from
breach of Licensor’s obligations under the Privacy and Security Terms or any violation by Licensor of Data
Protection Laws. Licensor will pay all costs, damages and amounts finally awarded by a court or agreed upon in
settlement (as set forth in Section 9.3 below) and any government fines and penalties assessed against or incurred
by Buyer in any such Claims.
9.2 Buyer Indemnity. Buyer will, at its expense, defend Licensor and its Affiliates and their
respective officers, directors, employees, agents and representatives (collectively “Licensor Indemnified
Parties”) from and against any and all Claims to the extent arising out of or alleging of any of the following: (a)
infringement, misappropriation or violation of any Proprietary Rights by the Buyer Materials or Buyer Data or
Licensor’s use thereof as permitted under this Agreement; and (b) any unauthorized or unlawful receipt,
processing, transmission or storage of Buyer Data by Licensor in the performance of its obligations as permitted
under this Agreement resulting from breach of Buyer’s obligations under Section 7.2.2. Buyer will pay all costs,
damages and amounts finally awarded by a court or agreed upon in settlement (as set forth in Section 9.3 below)
and any government fines and penalties assessed against or incurred by Licensor in any such Claims.
Notwithstanding any provisions herein, if Buyer is a government entity, this Section 9.2 will not apply except as
permitted by applicable Law.
9.3 Process. The party(ies) seeking indemnification pursuant to this Section 9 (each, an
“Indemnified Party” and collectively, the “Indemnified Parties”) will give the other Party (the “Indemnifying
Party”) prompt notice of each Claim for which it seeks indemnification, provided that failure or delay in
providing such notice will not release the Indemnifying Party from any obligations hereunder except to the extent
that the Indemnifying Party is prejudiced by such failure. The Indemnified Parties will give the Indemnifying
Party their reasonable cooperation in the defense of each Claim for which indemnity is sought, at the
Indemnifying Party’s expense. The Indemnifying Party will keep the Indemnified Parties informed of the status
of each Claim. An Indemnified Party may participate in the defense at its own expense. The Indemnifying Party
will control the defense or settlement of the Claim, provided that the Indemnifying Party, without the Indemnified
Parties’ prior written consent: (a) will not enter into any settlement that; (i) includes any admission of guilt or
wrongdoing by any Indemnified Party; (ii) imposes any financial obligations on any Indemnified Party that
Indemnified Party is not obligated to pay under this Section 9; (iii) imposes any non-monetary obligations on any
Indemnified Party; and (iv) does not include a full and unconditional release of any Indemnified Parties; and (b)
will not consent to the entry of judgment, except for a dismissal with prejudice of any Claim settled as described
in (a). The Indemnifying Party will ensure that any settlement into which it enters for any Claim is made
confidential, except where not permitted by applicable Law.
9.4 Infringement Remedy. In addition to Licensor’s obligations under Section 9.1, if the Product or
other Licensed Materials is held, or in Licensor’s opinion is likely to be held, to infringe, misappropriate or
violate any Proprietary Rights, or, if based on any claimed infringement, misappropriation or violation of
Proprietary Rights, an injunction is obtained, or in Licensor’s opinion an injunction is likely to be obtained, that
would prohibit or interfere with Buyer’s use of the Licensed Materials under this Agreement, then Licensor will at
its option and expense either: (a) procure for Buyer the right to continue using the affected Licensed Materials in
accordance with the license granted under this Agreement; or (b) modify or replace the affected Licensed
Materials so that the modified or replacement Licensed Materials are reasonably comparable in functionality,
interoperability with other software and systems, and levels of security and performance and do not infringe,
misappropriate or violate any third-party Proprietary Rights. If, in such circumstances, Licensor cannot not
successfully accomplish any of the foregoing actions on a commercially reasonable basis, Licensor will notify
Buyer and either Party may terminate the Subscription and this Agreement, in which case Licensor will refund to
Buyer any fees prepaid to Licensor by Buyer prorated for the unused portion of the Subscription. For clarity,
Licensor’s indemnification and defense obligations under this Section include infringement Claims based on use
of the Licensed Materials by Buyer Indemnified Parties following an initial infringement Claim except that, if
Licensor responds to an infringement Claim by accomplishing the solution in (b), Licensor will have no
obligation to defend and indemnify Buyer for infringement Claims arising from Buyer’s use after the
accomplishment of (b) of the infringing Licensed Materials for which Licensor provided modified or replacement
Licensed Materials and a reasonable time to implement the modified or replacement Licensed Materials.
9.5 Security Breach Remedy. In the case of a SaaS Service Subscription, in addition to Licensor’s
obligations under Section 9.1, in the event of any Security Incident resulting from breach of Licensor’s
obligations under any Privacy and Security Terms or any violation by Licensor of Data Protection Laws, Licensor
will pay the government fines and penalties and other out-of-pocket costs incurred by Buyer, to the extent
reasonable and documented, for (a) investigating and responding to the Security Incident; (b) legal advice
regarding the Security Incident; (c) providing notification to affected individuals, applicable government and
relevant industry self-regulatory agencies and the media; (d) providing credit monitoring and/or identity theft
services to affected individuals; (e) operating a call center to respond to questions from affected individuals; and
(f) any other investigation, mitigation, remediation, or notification required by law or regulators to be undertaken
by Buyer in response to such Security Incident.
9.6 Limitations.
9.6.1 Licensor will have no liability or obligation under this Section 9 with respect to any
infringement Claim to the extent attributable to any: (a) modifications to the Licensed Materials not provided by
Licensor or its Personnel; (b) use of the Product in combination with third-party equipment or software not
provided or made accessible by Licensor or not specifically referenced for use with the Licensed Materials by the
Product Listing or Documentation; or (c) use of the Licensed Materials by Buyer in breach of this Agreement.
Licensor’s liability under this Section 9 with respect to any infringement Claim that is attributable to use of the
Product in combination with third-party equipment or software provided or made accessible by Licensor or
specifically referenced by the Product Listing or Documentation is limited to Licensor’s proportional share of
defense costs and indemnity liability based on the lesser of: (i) the value of the contribution of the Licensed
Materials to the total value of the actual or allegedly infringing combination; or (ii) the relative contribution of the
Licensed Materials to the actual or allegedly infringed claims (e.g., the Licensed Materials are alleged to satisfy
one limitation of a claim with four separate limitations and Licensor would be responsible for a 25% share of the
defense and indemnity obligations).
9.6.2 Buyer will have no liability or obligation under this Section 9 with respect to any
infringement Claim to the extent attributable to any: (a) modifications to the Buyer Materials or Buyer Data not
provided by Buyer or its Personnel; or (b) use of the Buyer Materials or Buyer Data by Licensor in breach of this
Agreement.
9.6.3 This Section 9 states the entire liability of Licensor with respect to infringement,
misappropriation or violation of Proprietary Rights of third parties by any Licensed Materials or any part thereof
or by any use thereof by Buyer, and this Section 9 states the entire liability of Buyer with respect to infringement,
misappropriation or violation of Proprietary Rights of third parties by any Buyer Materials, Buyer Data or any
part thereof or by any use, receipt, storage or processing thereof by Licensor.
9.7 Not Limiting. The foregoing indemnities will not be limited in any manner whatsoever by any
required or other insurance coverage maintained by a Party.
10. Term and Termination.
10.1 Term. This Agreement will continue in full force and effect until conclusion of the Subscription,
unless terminated earlier by either Party as provided by this Agreement.
10.2 Termination. Either Party may terminate the Subscription or this Agreement if the other Party
materially breaches this Agreement and does not cure the breach within 30 days following its receipt of written
notice of the breach from the non-breaching Party. In the case of a SaaS Service Subscription, termination by
Licensor pursuant to this Section does not prejudice Buyer’s right, and Licensor’s obligation, to extract or assist
with the retrieval or deletion of Buyer Data as set forth in Section 10.3.2 following such termination.
10.3 Effect of Termination.
10.3.1 Upon termination or expiration of the Subscription or this Agreement, Buyer’s right to
use the Product licensed under such Subscription will terminate, and Buyer’s access to the Product and Service
provided under such Subscription may be disabled and discontinued. Termination or expiration of any
Subscription purchased by Buyer from Licensor will not terminate or modify any other Subscription purchased by
Buyer from Licensor.
10.3.2 Within 45 days (or such other period as may be agreed upon by the Parties) following
termination or expiration of any SaaS Service Subscription for any reason and on Buyer’s written request at any
time before termination or expiration, Licensor will extract from the Product and/or Licensor’s Computing
Environment (as applicable) and return to Buyer all Buyer Data, or if Buyer is able directly to retrieve or delete
Buyer Data using the SaaS Service, then for a period of 45 days (or such other period as may be agreed upon by
the Parties) following termination or expiration of this Agreement for any reason, Buyer may retrieve or delete
Buyer Data itself with support from Licensor as reasonably requested by Buyer. If Buyer retrieves or deletes
Buyer Data itself, Licensor will assist Buyer, as reasonably requested by Buyer, in validating whether the retrieval
or deletion was successful. Buyer Data must be provided or extractable in a then-current, standard nonproprietary
format. Notwithstanding anything herein to the contrary, Licensor’s duty to return or enable Buyer’s retrieval or
deletion of the Buyer Data pursuant to this Section 10.3.2 may be delayed but will not be discharged due to the
occurrence of any Force Majeure event. Following delivery to Buyer of the Buyer Data and Buyer’s confirmation
thereof, or Buyer’s retrieval or deletion of Buyer Data and Licensor’s validation thereof or expiration of the
applicable period, whichever is soonest, Licensor may, and within a reasonable time thereafter will, permanently
delete and remove Buyer Data (if any) from its electronic and hard copy records and will, upon Buyer’s request,
certify to such deletion and removal to Buyer in writing. If Licensor is not able to delete any portion of the Buyer
Data or Buyer Confidential Information, it will remain subject to the confidentiality, privacy and data security
terms of this Agreement.
10.3.3 Sections 4 (Proprietary Rights), 6 (Confidentiality), 7.2.1 (Buyer Data and Buyer
Materials), 8 (Limitations of Liability), 9 (Indemnification), 10.3 (Effect of Termination), 11 (Insurance),
12(General) and 13 (Definitions) and any perpetual license granted under this Agreement, together with all other
provisions of this Agreement that may reasonably be interpreted or construed as surviving expiration or
termination, will survive the expiration or termination of this Agreement for any reason; but the nonuse and
nondisclosure obligations of Section 6 will expire five years following the expiration or termination of this
Agreement, except with respect to, and for as long as, any Confidential Information constitutes a trade secret.
11. Insurance.
11.1 Coverages. Each Party will obtain and maintain appropriate insurance necessary for
implementing and performing under this Agreement in accordance with applicable Law.
12. General.
12.1 Applicable Law. This Agreement will be governed and interpreted under the laws of Australia.
The Parties agree that any legal action or proceeding
relating to this Agreement will be instituted solely in the state and federal courts located in Australia.
Each Party irrevocably submits to the jurisdiction of such courts, and each Party waives any objection that
it may have to the laying of the venue of any such action or proceeding in the manner provided in this Section.
The Parties agree that the United Nations Convention on Contracts for the International Sale of Goods does not
apply to this Agreement.
12.2 Assignment. Neither Party may assign or transfer this Agreement or any rights or delegate any
duties herein without the prior written consent of the other Party, which will not be reasonably withheld, delayed
or conditioned. Notwithstanding the foregoing, and without gaining the other Party’s written consent, Licensor
may assign this Agreement, in its entirety, and delegate its obligations to its Affiliates or to any entity acquiring
all or substantially all of its assets, whether by sale of assets, sale of stock, merger or otherwise and Buyer may
assign this Agreement, in its entirety, to any Affiliates or entity acquiring all or substantially all of its assets
related to Buyer’s account or the Buyer’s entire business, whether by sale of assets, sale of stock, merger or
otherwise. Any attempted assignment, transfer or delegation in contravention of this Section will be null and
void. This Agreement will inure to the benefit of the Parties hereto and their permitted successors and assigns.
12.3 Entire Agreement. This Agreement constitutes the entire agreement between the Parties relating
to the subject matter hereof, and there are no other representations, understandings or agreements between the
Parties relating to the subject matter hereof. This Agreement is solely between Buyer and Licensor. Neither
Linux Dojo Pty. Ltd. nor any of its Affiliates are a party to this Agreement and none of them will have any
liability or obligations hereunder. The terms and conditions of this Agreement will not be changed, amended,
modified or waived unless such change, amendment, modification or waiver is in writing and signed by
authorized representatives of the Parties. NEITHER PARTY WILL BE BOUND BY, AND EACH
SPECIFICALLY OBJECTS TO, ANY PROVISION THAT IS DIFFERENT FROM OR IN ADDITION TO
THIS AGREEMENT (WHETHER PROFFERED ORALLY OR IN ANY QUOTATION, PURCHASE ORDER,
INVOICE, SHIPPING DOCUMENT, ONLINE TERMS AND CONDITIONS, ACCEPTANCE,
CONFIRMATION, CORRESPONDENCE, OR OTHERWISE), UNLESS SUCH PROVISION IS
SPECIFICALLY AGREED TO IN A WRITING SIGNED BY BOTH PARTIES.
12.4 Export Laws. Each Party will comply with all applicable customs and export control laws and
regulations of Australia and/or such other country, in the case of Buyer, where Buyer or its Users use the
Product or Services, and in the case of Licensor, where Licensor provides the Product or Services.
12.5 Force Majeure. Neither Party will be liable hereunder for any failure or delay in the
performance of its obligations in whole or in part, on account of riots, fire, flood, earthquake, explosion,
epidemics, war, strike or labor disputes (not involving the Party claiming force majeure), embargo, civil or
military authority, act of God, governmental action or other causes beyond its reasonable control and without the
fault or negligence of such Party or its Personnel and such failure or delay could not have been prevented or
circumvented by the non-performing Party through the use of alternate sourcing, workaround plans or other
reasonable precautions (a “Force Majeure Event”). If a Force Majeure Event continues for more than 14 days
for any Subscription with Entitlement Pricing, Buyer may cancel the unperformed portion of the Subscription and
receive a pro rata refund of any fees prepaid by Buyer to Licensor for such unperformed portion.
12.7 Headings. The headings throughout this Agreement are for reference purposes only, and the
words contained therein will in no way be held to explain, modify, amplify or aid in the interpretation,
construction or meaning of the provisions of this Agreement.
12.8 No Third-Party Beneficiaries. Except as specified in Section 9 with respect to Buyer
Indemnified Parties and Licensor Indemnified Parties, nothing express or implied in this Agreement is intended to
confer, nor will anything herein confer, upon any person other than the Parties and the respective successors or
assigns of the Parties, any rights, remedies, obligations or liabilities whatsoever.
12.9 Notices. To be effective, notice under this Agreement must be given in writing. Each Party
consents to receiving electronic communications and notifications from the other Party in connection with this
Agreement. Each Party agrees that it may receive notices from the other Party regarding this Agreement: (a) by
email to the email address designated by such Party as a notice address for the Standard Contract; (b) by personal
delivery; (c) by registered or certified mail, return receipt requested; or (d) by nationally recognized courier
service. Notice will be deemed given upon written verification of receipt.
12.10 Nonwaiver. Any failure or delay by either Party to exercise or partially exercise any right, power
or privilege under this Agreement will not be deemed a waiver of any such right, power or privilege under this
Agreement. No waiver by either Party of a breach of any term, provision or condition of this Agreement by the
other Party will constitute a waiver of any succeeding breach of the same or any other provision hereof. No such
waiver will be valid unless executed in writing by the Party making the waiver.
12.11 Publicity. Neither Party will issue any publicity materials or press releases that refer to the other
Party or its Affiliates, or use any trade name, trademark, service mark or logo of the other Party or its Affiliates in
any advertising, promotions or otherwise, without the other Party’s prior written consent.
12.12 Relationship of Parties. The relationship of the Parties will be that of independent contractors,
and nothing contained in this Agreement will create or imply an agency relationship between Buyer and Licensor,
nor will this Agreement be deemed to constitute a joint venture or partnership or the relationship of employer and
employee between Buyer and Licensor. Each Party assumes sole and full responsibility for its acts and the acts of
its Personnel. Neither Party will have the authority to make commitments or enter into contracts on behalf of,
bind, or otherwise oblige the other Party.
12.13 Severability. If any term or condition of this Agreement is to any extent held invalid or
unenforceable by a court of competent jurisdiction, the remainder of this Agreement will not be affected thereby,
and each term and condition will be valid and enforceable to the fullest extent permitted by law.
12.14 Subcontracting. Licensor may use Subcontractors in its performance under this Agreement,
provided that: (a) Licensor remains responsible for all its duties and obligations hereunder and the use of any
Subcontractor will not relieve or reduce any liability of Licensor or cause any loss of warranty under this
Agreement; and (b) Licensor agrees to be directly liable for any act or omission by such Subcontractor to the
same degree as if the act or omission were performed by Licensor such that a breach by a Subcontractor of the
provisions of this Agreement will be deemed to be a breach by Licensor. The performance of any act or omission
under this Agreement by a Subcontractor for, by or through Licensor will be deemed the act or omission of
Licensor. Upon request, Licensor will identify to Buyer any Subcontractors performing under this Agreement,
including any that have access to Buyer Data, and such other information reasonably requested by Buyer about
such subcontracting.
13. Definitions.
13.1 “Affiliate” means, with respect to a Party, any entity that directly, or indirectly through one or
more intermediaries, controls, or is controlled by, or is under common control with such Party.
13.2 “Evon Hub” means the website operated by Linux Dojo Pty. Ltd. located at
https://evon.hub as it may be updated from time to time.
13.3 “Buyer Data” means all data, records, files, information or content, including text, sound, video,
images and software, that is (a) input or uploaded by Buyer or its Users to or collected, received, transmitted,
processed, or stored by Buyer or its Users using the Product or SaaS Service in connection with this Agreement,
or (b) derived from (a). Buyer Data is Confidential Information of Buyer.
13.4 “Buyer Materials” means any property, items or materials, including Buyer Data, furnished by
Buyer to Licensor for Licensor’s use in the performance of its obligations under this Agreement.
13.5 “Buyer’s Computing Environment” means the Buyer computing environment in which
Licensor authorizes use of the Subscription.
13.6 “Contractor” means any third party contractor of Buyer or other third party performing services
for Buyer, including outsourcing suppliers.
13.7 “Data Protection Law” means all data protection and privacy laws applicable to the processing
of Personal Data under the Agreement.
13.8 “Documentation” means the user guides, manuals, instructions, specifications, notes,
documentation, printed updates, “read-me” files, release notes and other materials related to the Product
(including all information included or incorporated by reference in the applicable Product Listing), its use,
operation or maintenance, together with all enhancements, modifications, derivative works, and amendments to
those documents, that Licensor publishes or provides under this Agreement.
13.9 “Entitlement Pricing” means any Subscription pricing model where Buyer purchases a
quantity of usage upfront, include prepaid and installment payment pricing models.
13.10 “International Data Transfer Mechanism” means the special protections that some
jurisdictions require two or more parties that transfer information across international borders to adopt to make
the transfer lawful, e.g., Standard Contractual Clauses, Binding Corporate Rules, or statutory obligations that
require the parties to adopt certain technical, organizational, or contractual measures. “Transfer,” in the context
of an International Data Transfer Mechanism, means to disclose or move personal data from a storage location in
one jurisdiction to another, or to permit a party in one jurisdiction to access Personal Data that the other party
stores in another jurisdiction that requires an International Data Transfer Mechanism.
13.11 “Licensed Materials” means the Product, Documentation and any other items, materials or
deliverables that Licensor provides, or is obligated to provide, as part of a Subscription.
13.12 “Licensor’s Computing Environment” means the computing infrastructure and systems used
by Licensor to provide the Product via SaaS Service.
13.13 “Open Source Software” means software distributed under a licensing or distribution model that
is publicly available and makes the source code to such software available to licensees for use, modification and
redistribution.
13.14 “Personal Data” means information the Buyer Data that identifies, relates to, describes, is
reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a data
subject. “Personal Data” includes equivalent terms in other Data Protection Law, such as the CCPA-defined term
“Personal Information,” as context requires, to the extent such information forms part of the Buyer Data.
13.15 “Personnel” means a Party or its Affiliate’s directors, officers, employees, non-employee
workers, agents, auditors, consultants, contractors, subcontractors and any other person performing services on
behalf of such Party (but excludes the other Party and any of the foregoing of the other Party).
13.16 “Privacy and Security Terms” means Section 7.5, the attached Data Protection Addendum (if
applicable), and any other terms and conditions regarding the privacy and security of data agreed upon by the
parties that are a part of this Agreement, whether in an addendum or amendment to this Standard Contract.
13.17 “Product Listing” means the description of Product and other product information listed on the
Evon Hub and offered by Licensor or its authorized reseller, including Support Services and Licensor’s
policies and procedures incorporated or referenced in the product information. The Product Listing may also
describe, incorporate or reference Licensor’s security practices or disclosures concerning Open Source Software.
13.18 “Product” means the computer software and any associated data, content and/or services
identified in the applicable Product Listing that Licensor provides or is obligated to provide as part of a
Subscription, including any patches, bug fixes, corrections, remediation of security vulnerabilities, updates,
upgrades, modifications, enhancements, derivative works, new releases and new versions of the foregoing that
Licensor provides, or is obligated to provide, as part of the Subscription.
13.19 “Proprietary Rights” means all intellectual property and proprietary rights throughout the world,
whether now known or hereinafter discovered or invented, including, without limitation, all: (a) patents and patent
applications; (b) copyrights and mask work rights; (c) trade secrets; (d) trademarks; (e) rights in data and
databases; and (f) analogous rights throughout the world.
13.20 “SaaS Service” means access and use of the Product, or a component of a Product, as deployed
and hosted by Licensor in the Licensor’s Computing Environment, and any software and other technology
provided or made accessible by Licensor in connection therewith (and not as a separate product or service) that
Buyer is required or has the option to use in order to access and use the Product.
13.21 “Services” means all services and tasks that Licensor provides or is obligated to provide under
this Agreement, including without limitation Support Services.
13.22 “Subcontractor” means any third party subcontractor or other third party to whom Licensor
delegates any of its duties and obligations under this Agreement.
13.23 “Subscription” means a Product subscription for a specific use capacity purchased by Buyer and
fulfilled by Licensor for the licensing and provision of Product, whether deployed in Buyer’s Computing
Environment and/or provided as a SaaS Service through Licensor’s Computing Environment.
13.24 “Support Services” means the support and maintenance services for the Product that Licensor
provides, or is obligated to provide, as described in the Product Listing.
13.25 “System Data” means data and data elements (other than Buyer Data) collected by the Product,
SaaS Service or Licensor’s Computer Environment regarding configuration, environment, usage, performance,
vulnerabilities and security of the Product or SaaS Service that may be used to generate logs, statistics and reports
regarding performance, availability, integrity and security of the Product or SaaS Service.
13.26 “User” means Buyer, its Affiliates and any person or software program or computer systems
authorized by Buyer or any of its Affiliates to access and use the Product as permitted under this Agreement,
including Contractors of Buyer or its Affiliates.
Data Processing Addendum for Standard Contract for Evon Hub
This Data Processing Addendum (this “Addendum”) is part of the Standard Contract for Evon Hub (the
“Standard Contract”) between Licensor (who is the Processor) and Buyer (who is the Controller) and governs
Licensor’s processing of Personal Data in its capacity as a Processor in connection with Licensor’s provision of
the Services it provides pursuant to the Standard Contract. This Addendum shall only apply if Licensor and
Buyer have not entered into a separate data processing agreement or similar contractual arrangement with respect
to the processing of Personal Data. All capitalized terms used but not defined in this Addendum have the
meanings given to them in the Standard Contract.
Processing of Personal Data
I. DEFINITIONS
1. “Controller” means the entity that determines the purposes and means of the processing of Personal
Data. “Controller” includes equivalent terms in other Data Protection Law, such as the CCPA-defined term
“Business” or “Third Party,” as context requires.
2. “Personal Data Breach” means a confirmed breach of security of the Services that caused an accidental
or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to Personal Data, or an event that
qualifies as a reportable data breach under applicable Data Protection Law.
3. “Processor” means an entity that processes personal data on behalf of another entity. “Processor”
includes equivalent terms in other Data Protection Law, such as the CCPA-defined term “Service Provider,” as
context requires.
4. “Sensitive Data” means the following types and categories of data: data revealing racial or ethnic origin,
political opinions, religious or philosophical beliefs, or trade union membership; genetic data; biometric data; data
concerning health, including protected health information governed by the Health Insurance Portability and
Accountability Act; data concerning a natural person's sex life or sexual orientation; government identification
numbers (e.g., SSNs, driver’s license); payment card information; nonpublic personal information governed by
the Gramm-Leach-Bliley Act; an unencrypted identifier in combination with a password or other access code that
would permit access to a data subject’s account; and precise geolocation.
II. INTERNATIONAL DATA TRANSFERS
1. International Data Transfer. Before Buyer transfers Personal Data to Licensor, or permits Licensor to
access Personal Data located in a jurisdiction that requires an International Data Transfer Mechanism, Buyer will
notify Licensor of the relevant requirement and the parties will work together in good faith to fulfill the
requirements of that International Data Transfer Mechanism. The parties will institute and comply with any
International Data Transfer Mechanism that may be required by applicable Data Protection Law.
III. DATA PROTECTION GENERALLY
1. Compliance. The parties will comply with their respective obligations under Data Protection Law and
their respective privacy notices.
2. Confidentiality. Licensor will restrict access to Personal Data to those authorized persons who need such
information to provide the Services. Such authorized persons are obligated to maintain the confidentiality of any
Personal Data.
3. Security. Licensor will implement appropriate technical and organizational measures to ensure a level of
security appropriate to the Personal Data provided by Buyer and processed by Licensor. Such security measures
will be at least as protective as the security requirements set forth in the Standard Contract. When choosing
security controls, Licensor will consider the state of the art, the cost of implementation, the nature, scope, context,
and purposes of Personal Data processing, and the risk to data subjects of a security incident or Personal Data
Breach affecting Personal Data.
4. Retention. Personal Data received from Buyer will be retained only for so long as may be reasonably
required in connection with Licensor’s performance of the Standard Contract or as otherwise required under Data
Protection Law.
5. Cooperation. Licensor will cooperate to the extent reasonably necessary in connection with Buyer’s
requests related to data protection impact assessments and consultation with supervisory authorities and for the
fulfillment of Buyer’s obligation to respond to requests for exercising a data subject’s rights under Data
Protection Law. Licensor reserves the right to charge Buyer for its reasonable costs in collecting and preparing
Personal Data for transfer and for any special arrangements for making the transfer.
6. Third Party Requests. If Licensor receives a request from a third party in connection with any
government investigation or court proceeding that Licensor believes would require it to produce any Personal
Data, Licensor will inform Buyer in writing of such request and cooperate with Buyer if Buyer wishes to limit,
challenge or protect against such disclosure, to the extent permitted by applicable Law.
7. Instructions from the Buyer. Notwithstanding anything in the Standard Contract to the contrary,
Licensor will only process Personal Data in order to provide the Services to Buyer, in accordance with Buyer’s
written instructions, as permitted by the last sentence of Section III.8 below, or as required by applicable Law.
Licensor will promptly inform Buyer if following Buyer instructions would result in a violation of Data
Protection Law or where Licensor must disclose Personal Data in response to a legal obligation (unless the legal
obligation prohibits Licensor from making such disclosure).
8. Scope of Processing. Licensor is prohibited from: (a) Selling (as such term is defined in the CCPA)
Personal Data, (b) retaining, using, or disclosing Personal Data for any purpose other than for the specific
business purpose of performing Buyer’s documented instructions for the business purposes defined in this
Addendum, including retaining, using, or disclosing the Personal Data for a commercial purpose other than
performing Buyer’s instructions, or (c) retaining, using, or disclosing the Personal Data outside of the direct
business relationship between the parties as defined in this Agreement. Licensor certifies that it understands these
restrictions. Notwithstanding the foregoing, Licensor may process Personal Data to retain or employ another
person as a sub-Processor (as defined in Section III.10 below) in accordance with this Addendum, for internal use
by the Licensor to improve the quality of its services (provided that Licensor does not use the Personal Data to
perform services on behalf of another person), or to detect data security incidents or protect against malicious,
deceptive, fraudulent or illegal activity.
9. Sensitive Information. Buyer will inform Licensor if Personal Data is Sensitive Data.
10. Sub-processors. Buyer grants Licensor general authorization, as a processor, to engage other processors
(“Sub-processors”) to assist in providing the Services consistent with the Standard Contract. Licensor will make
a list of such Sub-processors accessible to Buyer prior to transferring any Personal Data to such Sub-processors.
Licensor will notify Buyer of any changes to the list of Sub-processors by updating such list from time to time in
order to give Buyer an opportunity to object to such changes.
11. Sub-processor Liability. Where Licensor engages a Sub-processor for carrying out specific processing
activities on behalf of Buyer, substantially similar data protection obligations as set out in this Addendum will be
imposed on that Sub-processor by way of a contract, in particular providing sufficient guarantees to implement
appropriate technical and organizational measures in such a manner that the processing will meet the requirements
of Data Protection Law. Licensor will be liable for the acts or omissions of its Sub-processors to the same extent
as Licensor would be liable if performing the services of the Sub-processor directly.
12. Recordkeeping. Upon a request issued by a supervisory authority for records regarding Personal Data,
Licensor will cooperate to provide the supervisory authority with records related to processing activities
performed on Buyer’s behalf, including information on the categories of Personal Data processed and the
purposes of the processing, the use of service providers with respect to such processing, any data disclosures or
transfers to third parties and a general description of technical and organizational measures to protect the security
of such data.
13. Transfer of Personal Data; Appointment. Buyer authorizes Licensor to transfer, store or process
Personal Data in Australia or any other country in which Licensor or its Sub-processors maintain
facilities. Buyer appoints Licensor to perform any such transfer of Personal Data to any such country and to store
and process Personal Data in order to provide the Services. Licensor will conduct all such activity in compliance
with the Standard Contract, this Addendum, data protection Law, any applicable International Data Transfer
Mechanism and Buyer instructions.
14. Deletion or Return. When instructed by Buyer, Licensor will delete any Personal Data or return it to
Buyer in a secure manner and delete all remaining copies of Personal Data after such return except where
otherwise required under applicable Law. Licensor will relay Buyer’s instructions to all Sub-processors.
15. Breach Notification. After becoming aware of a Personal Data Breach, Licensor will notify Buyer
without undue delay of: (a) the nature of the Personal Data Breach; (b) the number and categories of data subjects
and data records affected; and (c) the name and contact details for the relevant contact person at Licensor.
16. Audits. Upon request, Licensor will make available to Buyer all information necessary, and allow for
and contribute to audits, including inspections, conducted by Buyer or another auditor mandated by Buyer, to
demonstrate compliance with data protection Law. For clarity, such audits or inspections are limited to
Licensor’s processing of Personal Data only, not any other aspect of Licensor’s business or information systems.
If Buyer requires Licensor to contribute to audits or inspections that are necessary to demonstrate compliance,
Buyer will provide Licensor with written notice at least 60 days in advance of such audit or inspection. Such
written notice will specify the things, people, places or documents to be made available. Such written notice, and
anything produced in response to it (including any derivative work product such as notes of interviews), will be
considered Confidential Information and, notwithstanding anything to the contrary in the Standard Contract, will
remain Confidential Information in perpetuity or the longest time allowable by applicable Law after termination
of the Standard Contract. Such materials and derivative work product produced in response to Buyer’s request
will not be disclosed to anyone without the prior written permission of Licensor unless such disclosure is required
by applicable Law. If disclosure is required by applicable Law, Buyer will give Licensor prompt written notice of
that requirement and an opportunity to obtain a protective order to prohibit or restrict such disclosure except to the
extent such notice is prohibited by applicable Law or order of a court or governmental agency. Buyer will make
every effort to cooperate with Licensor to schedule audits or inspections at times that are convenient to Licensor.
If, after reviewing Licensor’s response to Buyer’s audit or inspection request, Buyer requires additional audits or
inspections, Buyer acknowledges and agrees that it will be solely responsible for all costs incurred in relation to